Managed Bandwidth Service
An organisation's WAN is it's central to all its business activities. The more efficient the WAN, the more productive and competitive the business. So it makes good business sense to place the management of the WAN in the hands of specialists who have the skills, technology and infrastructure to maximise performance.G3NS offers a Managed Bandwidth Service (MBS) based on IPVPN connectivity with solutions to satisfy all sizes, SLAs and budgets, all from a single source without the need for duplication of assets at sites. Features of the service include:
- Versatility
PVPNs give any to any connectivity directly to each site and have . Resources no longer need to reside at the site they are accessed from. - Application Management
Critical applicatios cannot rely upon 'best effort' Internet. MBS manages routers to prioritise traffic over IPVPN, ensuring voice video and other critical applications maintain guaranteed performance. - Skills Availability
For many organisations, router configuration is a costly, outsourced requirement. MBS fills the skills gap by providing pre-configured routers, monitored remotely by an operations team that can respond to problems rapidly. - Business Expansion
Connection of new sites to the network is simplified, eliminating the need for multiple installs. - Single Source
All WAN components - network, hardware, software, maintenance, telecoms - supplied from a single dedicted management team, operating to one set of standard billing, CRM and management processes. - Carrier Solutions
Carrier selection is impartial and based on a thorough understanding of each carrier's capabilities. On this basis, the MBS can offer multi-carrier solutions, focussed on optimal SLA'a and most competitive prices. All carriers are subjected to due diligence screening and the quality of service at all points from delivery to support to billing.
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MBS Service Package |
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Dedicated Prince2 Project Manager |
P |
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Senior Service Delivery Coordinator. |
P |
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Pre-project collation of information |
P |
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Project Implementation Document |
P |
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Weekly Milestone Matrix and report. |
P |
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Weekly teleconference updates. |
P |
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Monthly face to face review meetings. |
P |
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Internal handover |
P |
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Customer Handover Document |
P |
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‘Lessons Learnt' document. |
P |
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MBS Network Management Services |
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Hardware and network solution scoping |
P |
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Consultancy LAN/WAN integration |
P |
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PRINCE2 accredited project management |
P |
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24x7 Proactive Monitoring |
P |
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Remote Diagnostics Support |
P |
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Hardware replacement services |
P |
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Network availability and utilization reporting |
P |
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Management of performance against SLAs |
P |
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Pre-sales and lifecycle consultancy |
P |
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