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Business Benefits

These will bring about the most dramatic and visible changes for many users and include:

• Increased productivity and greater job satisfaction. Mobile working can facilitate improved job satisfaction by allowing employees to work around family commitments and boost worker productivity by facilitating work schedules that better suit their needs. According to the Social Market Foundation remote working can increase employee productivity by 30 per cent
• Remote working also reduces travel time for employees, leading to lower stress levels
• Reach a person through the most appropriate means, depending on where they are and what they're doing. So, voice calls, emails, instant messaging, etc. all come into play at the right time. In the IP world, this is known as ‘presence' and is potentially one of the most exciting applications, saving executives' time, improving their productivity and enabling them to react more quickly to possibly crucial, time-critical decisions
• Connect to any broadband connection in the world and interact with the office - receiving all voice calls, voicemails, emails and faxes - as though you were at an in-house workstation
• Use a single mobile phone to work seamlessly inside and outside the office, switching between mobile and wireless WiFi connections
• Integrate with office applications using voice commands to, say, fetch latest sales figures, listen to voicemail and even listen to emails and faxes that have been transcribed to voice. This only requires a mobile phone, so there may be no need to carry a separate personal digital assistant or notebook computer
• Cut costs by linking first to the office system and then to the public network from any location when, for example, phoning a business contact back home from abroad for the cost of a local call
• Use IP telephony to talk to family and friends without racking up huge hotel bills. In addition, people working at home can also be integrated easily into the office telephony environment. With increasing numbers of people needing to work flexibly, the extension of the office boundary to home and possibly temporary satellite locations (such as a construction site, for example) is clearly a given for IP telephony.