Business Benefits

Costs savings can be made in a number of ways:

Voice calls usually made over the public telephone network can be routed over IP networks for little or no cost, between company sites, among supply chain/partner networks, and from home and mobile workers using broadband internet connections
Businesses can use spare capacity on their existing office and inter-office computer networks to transport voice traffic alongside data
The cost of managing a converged communication system could therefore be up to 50 per cent lower than managing separate voice and data systems. For example, setting up a new employee with a computer and phone is much easier if both devices connect to the same IP-based cabling system
With calls to mobile phones counting for as much as 50% of all telephone costs in some companies, there is scope for using VoIP.

Related Links