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Resource Library
G3 Telecommunications has compiled these documents, brochures, videos and pod-casts to help you in your research. Please click on the links below to jump to the section you need.
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Call Media Brochures
About G3 Telecommunications
G3 Support and Maintenance Services
G3 Network Services
Options for Changes to Non-Geographic Numbers
Regulatory Changes to Number Translation Services
Webability Online Management Reporting
BlackBerry Enterprise Server for Exchange, Lotus Notes and Novell Groupwise
Dummies Guides
Contact Centers for Dummies Guide
Mobile Working for Dummies Guide
Business Continuity for Dummies Guide
Unified Communications for Dummies Guide
Podcasts
White Papers
Exploring Converged (Avaya and Extreme) White Paper
Avaya Brochures and Data Sheets
Communications Tools for the Effective Worker
The G3 Essential Guide to Avaya Communication Manager
Avaya Communication Manager - What's New in ACM4
Avaya MultiVantage Express - Overview Brochure
Avaya S8300 Media Server - Data Sheet
Avaya S8400 Media Server - Data Sheet
Avaya S8500 Media Server - Data Sheet
Avaya S87XX Media Server - Data Sheet
Avaya G250 Media Gateway - Data Sheet
Avaya G350 Media Gateway - Data Sheet
Avaya G650 Media Gateway - Data Sheet
Avaya G700 Media Gateway - Data Sheet
Avaya 9610 IP Telephone - Data Sheet
Avaya 9620 IP Telephone - Data Sheet
Avaya 9630 IP Telephone - Data Sheet
Avaya 9640 IP Telephone - Data Sheet
Avaya 9650 IP Telephone - Data Sheet
Firmware update for 9600 IP Telephones
Avaya 1600 Value Range IP Handsets - Data Sheet
Avaya one-X Deskphone - Brochure
Avaya one-X Desktop - Brochure
Avaya one-X Mobile Edition - Brochure
Avaya one-X Quick Edition - Brochure
Avaya Customer Interaction Express - Brochure
Avaya Interaction Centre - Brochure
Avaya Video
Avaya one-X Deskphone - improving productivity
Avaya one-X Deskphone - improved sound and voice quality
Avaya Unified Communications Manager Video 1
Avaya Unified Communications Manager Video 2
Avaya Mobile User - how hot desking works
Avaya Intelligent Communications
Avaya Communications Enabled Business Processes
Avaya User Guides
Demonstration of how the 9600 IP Phones Work
Avaya 9610 IP Handset Quick Reference Guide
Avaya 9620 IP Handset Quick Reference Guide
Avaya 9620 IP Handset Full User Guide
Avaya 9630 IP Handset Quick Reference Guide
Avaya 9630 IP Handset Full User Guide
Avaya 9630 IP Handset Interactive User Guide
Avaya 9640 IP Handset Quick Reference Guide
Avaya 9640 IP Handset Full User Guide
Avaya 9650 IP Handset Quick Reference Guide
Avaya 9650 IP Handset Full User Guide
Avaya 9650 IP Handset Interactive User Guide
Avaya 1603 IP Handset Interactive User Guide
Avaya 1603 IP Handset Quick User Guide
Avaya 1608 IP Handset Interactive User Guide
Avaya 1608 IP Handset Quick User Guide
Avaya 1616 IP Handset Interactive User Guide
Avaya 1616 IP Handset Quick User Guide
Avaya and Microsoft Office Communicator Quick User Guide
Avaya 4620/4621/4625 IP Handset
Avaya Soft Console Quick User Guide
Case Studies
Marketing Agency - Avaya IPT on a Cisco LAN
Barristers Chambers - Avaya IPT on an Extreme Networks LAN
Hi-Tech Company - 2 sites in 2 countries, 1 complete Avaya IP Telephony solution on a Cisco network
Financial Services - Avaya IPT, Extreme LAN and Call Media predictive Dialler with CTI
Contact Centre - Avaya IPT solution over 2 sites with Cisco LAN
Law firm - 3 sites now with improved Business Continuity plan
Record Label - Improved Business Continuity and benefitting from G3 Network Services
Call Media
Call Media Product Guide - Brochure
Call Media Product Description
Call Media Enterprise Reports Guide
Cisco Brochures
Cisco Quality of Service - Brochure
Cisco Power over Ethernet - Brochure
Extreme Networks Brochures and Whitepapers
Essential Guide to Extreme Networks
Benefits of Avaya and Extreme Networks Solutions - Brochure
Exploring Converged Avaya and Extreme Solutions - Whitepaper
Extreme Networks Products - Brochure
Deploying VoIP in the Enterprise - Whitepaper
Juniper Networks
Juniper M and J Series Routers - Brochure
Juniper Integrated Firewall and VPN Solutions - Brochure
Accelerated Application Delivery in the Enterprise - Whitepaper
Juniper SSL VPN Devices - Brochure
Witness
Witness IP Call Recording - Brochure
Witness Compliance Recording - Brochure
Witness Data Driven Recording - Brochure
Witness Workforce Management - Brochure
Witness Quality Monitoring - Brochure
Witness Application Analysis - Brochure
Witness Centralised Archiving - Brochure
Witness KPI Scorecard - Brochure
All end of sale, support, manufacturer support and product transition notifications are listed below. Follow the links to see the official document from Avaya.
The notifications listed below relate to some of the products that G3 installs and maintains.
Avaya End of Sale Notifications
End of Sale Notification for Avaya 4600 Series IP Handsets
End of Sale Notification for Avaya Modular Messaging R3.0
End of Sale Notification for Avaya S8300B Media Server
End of Sale Notification for Avaya S8500B Media Server
End of Sale Notification for Avaya S8710 Media Server
End of Sale Notification for Avaya S8720 Media Server
End of Sale Notification for Avaya SIP Enablement Services R3.x
End of Sale Notification for Avaya Communication Manager R3.x
End of Sale Notification for Avaya Intuity Audix LX (IALX) R1
End of Sale Notification for Avaya Message Networking R2.0 on S3400 HA
End of Sale Notification for Avaya Modular Messaging R1.1 with Domino
End of Sale Notification for Avaya Modular Messaging R1.1 with Exchange
End of Sale Notification for Avaya Modular Messaging R2.0 with Avaya Message Storage Server
End of Sale Notification for Avaya IP Softphone R2.0 and R3v2
End of Sale Notification for Avaya 3606 IP Wireless Telephones
End of Sale Notification for Avaya 4630SW IP Telephones
End of Sale Notification for Avaya Definity Server SI Processor Complex
End of Sale Notification for Avaya Definity Server CSI/ProLogix
End of Sale Notification for Avaya Definity Audix Voice Messaging System
End of Sale Notification for Avaya Security Gateways SG5X and SG5X Pro
End of Sale Notification for Avaya 1145B Midspan Power Units
End of Sale Notification for Avaya 8410D Digital Telephone
End of Sale Notification for Avaya INDeX
End of Sale and Support
End of Sale and Support Notification for Avaya Application Enablement Services 3.x
End of Sale and Support Notification for Avaya IP Agent R5
End of Sale and Support Notification for Avaya OneX Portal R1.0
End of Sale and Support Notification for Avaya S8700 Media Server
End of Sale and Support Notification for Avaya CT, AES 3.0 and MAPD Materials
End of Sale and Support Notification for Avaya PG230 Gateway, PG230 Non RM Switch
End of Suppport
End of Support Notification for Avaya Communication Manager 2.x and Call Centre R12.0
End of Support Notification for Avaya Call Management System (CMS) SUN E3500 Platform
End of Support Notification for Avaya Call Management System (CMS) R12
End of Support Notification for Avaya Messaging Networking R1.x
End of Support Notification for Avaya Call Management System (CMS) R11
End of Support Notification for Avaya Call Management System (CMS) SUN SB100 Platform
End of Support Notification for Avaya Application Enablement Services - User Service
Product Transistion
Product Transistion for Avaya 4606 and 4624 IP Telephones
Product Transistion for Avaya 4620 IP Telephones
Product Transistion for Avaya Intuity Audix LX (IALX) Basic offer on teh S3210 Server
Product Transistion for Avaya Message Networking R2.0 basic offer on the S3210 Server
Product Transistion for Witness Contact Store for Avaya Communication Manager
Product Transistion for Witness Quality for Avaya Communications Manager