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Trauma2Doc

What is Trauma2Doc?

Trauma2Doc is an Intelligent Communications system specifically designed for Healthcare. The system connects thousands of medical and emergency specialists in seconds. Trauma2Doc improves collaboration and is expected to improve patient care, save lives and boost overall efficiency.

Preparation is key:
Many hospitals and emergency planning departments do not currently have the surge capacity to respond effectively to an epidemic illness or acts of terrorism with multiple casualties. These types of events re4quire the rapid assembly of emergency personnel and resources. Trauma2Doc is an automated emergency resource planning and coordination system.

With the touch of a button Emergency Coordinators can rapidly communicate to medical personnel. Responses are centralised and can be coordinated and in the event of an urgent situation, planning decisions are more easily facilitated. Trauma2Doc is not dependent on any one type of telephone system.

Optimising Communications:
Trauma2Doc goes beyond the traditional telephone call trees and can be customised to suit the specific emergency team and location.

Resource information and requirements based on disaster categories can be pre-configured and serve to substantially reduce planning and communications time.

In the event of a trauma, an Emergency Coordinator can activate the Truama2Doc system by initiating a notification on an easy to use screen. After selecting the trauma type and severity level, pressing ‘go' send the notification.

Trauma2Doc places a call to the relevant personnel requesting their assistance. Responders can enter their availability and the ETA via their mobile phone, home phone, blackberry, PDA etc.

Frequent system updates display the responses to the request on a large screen in real-time allowing for rapid resource allocation.

Disaster Recovery:
During major network outages both a command centre and the trauma notification system can be set up in minimal time with the addition of the Avaya MCS system

The Architecture of the system:
The solution is enabled using the Avaya Communication Enable Business Process product group
The solution is built on the Avaya MultiVantage Platform
Applications such as voice and text to speech are included
The solution utilises VoIP and SIP


Healthcare systems must be ready to handle the influx of patients and injuries that result from both natural and man-made disasters. These situations require rapid assembly for emergency personnel and resources.

70% of hospitals report that they do not have ‘surge capacity' to respond effectively to epidemic illness or act of terrorism. Trauma centres need to pull together appropriate medical teams, scale the requirements of the event, notify pertinent staff members, confirm their timely arrival and securely communicate to gatekeepers.

The task is complicated by the proliferation of multiple methods of contact such as telephone land lines, mobile phones, IP Phones, the Internet, private networks and PDAs.

The current patch-work phone and web systems are too slow and lack a system wide ‘field of vision' necessary for rapid responses.

About Trauma2Doc