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Applying Technology

The technology available today and how it's applied in Healthcare

These world-class healthcare solutions are specifically designed to offer one seamlessly integrated answer to the communication and business challenges facing today's healthcare organisations.

Reach the Right Doctor the First Time, Any Device
G3 design communications solutions that integrate voice and data communications, this can be done using a wireless network, this means all healthcare professionals can seamlessly connect to information and each other through any device whether desk phone, wireless handset, mobile phone, email, PDA or Instant Messaging.

Patient Care
Wireless applications connect medical staff; patients can contact and communicate with attendant nurses with wireless phones, nurse call systems and/or text message. Wireless technology and messaging is used to alert housekeeping for needed services. Physicians and technicians can access information, such as email, voicemail, alerts through speech access, improving patient care.

Improved Communications
With improved communications the skills of everyone in the entire organisation, regardless of the individual's location, can transform the institution and provide increased productivity, efficiency and reduced costs, whilst also providing a better service to the patient.

Continuity of Operations
Continuity of operations and the reliability of the organisations communications system is of a critical nature. G3 only provides communications solutions that are highly reliable, with a robust feature set and a lower total cost of ownership. G3's solutions include enterprise survivable servers, should for any reason the system go down, the survivable server will take over to ensure the organisation is always contactable.

One-Number Contact
One Number access means everyone uses 1 number, their extension number, whether they use their desk phone, wireless handset or mobile, which ever device they choose. Contact Centres and Interactive Response systems can handle appointment scheduling, billing issues and route a call to the right medical professional the first time, improving patient care and satisfaction.